Optum report critical of state, CGI

Vermont’s top health care reform officials are planning a roundtable meeting with reporters this morning to discuss a report by Optum that is critical of both the state and CGI.

Included in the report:

Optum has concluded, based review of the VHC’s Program Management documentation and interviews with both SOV and contractor staff, that the project’s Program Management structure and processes contributed to SOV’s lack of project ownership and CGI’s lack of accountability. Additionally, project
management processes within the program, do not align with industry best practices and are insufficient or ineffective.

As a result CGI has not met its commitments in the contract and the project has not met the expectations of the SOV. The project team’s ability to deliver the remaining contractual requirements is a ‘High’ risk, and as such, immediate corrective action is required.

 

Read the report below:

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